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Open Service Policy
It is the policy of Ozanam Inn to admit and treat all seeking assistance for service at Ozanam Inn with equality and to render services free of charge regardless of gender, race, creed religion, sexual orientation, national origin, ancestry, citizenship, color, or handicap.
The purpose of Ozanam Inn is to provide an environment of loving concern and caring, of shelter and nourishment, to serve the homeless in a manner that does not diminish but rather preserves and promotes the selfhood and dignity of the needy and oppressed.
All persons, agencies, or organizations that have occasion either to refer clients or recommend Ozanam Inn are advised to do so in accordance with the policy stated above.
Ozanam Inn supports a Neighborhood Relations Program. The Administration will explore complaints towards its operations from its neighborhood citizens and take appropriate steps to resolve them. Our team goes out daily to clean sidewalks and streets in the vicinity of the Inn, and tighten security in the area.
In all instances, a record of complaints shall be filed in the Administration Offices, unresolved complaints will be presented to the Board of Directors for resolution.